At ResumeNest, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI resume builder services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We collect information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, or otherwise contact us.
- Personal Information: We may collect names, email addresses, phone numbers, and job history information provided directly in your resumes.
- Payment Data: Payment information is processed securely by our third-party payment processors (e.g., Stripe, Razorpay). ResumeNest does not receive, store, or have access to your full card number or security code. We may retain non-sensitive transaction records such as subscription status and billing dates.
- AI Processing Data: When you use our AI features to rewrite or optimize your resume, the text you submit is processed securely via enterprise AI infrastructure to provide the service. We do not use your personal resume data to train base models.
2. How We Use Your Information
We use the information we collect or receive to:
- Provide, operate, and maintain our Services.
- Process your transactions and manage your premium subscription.
- Improve, personalize, and expand our Services, including our AI tailoring algorithms.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates, and for marketing purposes.
3. Data Security & Retention
We implement a variety of security measures to maintain the safety of your personal information. Your resume data is stored securely in encrypted databases. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
4. Your Data Rights (GDPR & CCPA)
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact our support team.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: privacy@resumenest.co.